Frequently Asked Questions Everything you need to know before you book.
Pick a topic below to see the frequently asked questions from families. Can't find your answer? Reach out. Meira reads every message personally.
Topics
Booking & General
How do I book a trip with Goren Tours?
Reach out via WhatsApp, phone, or our website. We'll ask a few questions about your family and build from there.
What types of trips does Goren Tours offer?
Holiday programs (Passover and more), custom family vacations, and special events like bar/bat mitzvahs. Every trip is tailored to your family.
How far in advance do I need to book?
For Passover, book ahead, the earlier the better. Six months ahead, a large share of the hotels is already sold. For custom trips, reach out anytime and we'll let you know what's available.
Do you offer group discounts?
Yes. Contact us with your group details and we'll put together a personalized quote.
Pricing & What's Included
Why do prices vary for different trips?
Pricing depends on the season, hotel, activities, and group size. We'll always explain exactly what you're paying for.
Are there any hidden costs I should know about?
None. Your quote covers everything agreed upon. Personal expenses like souvenirs or optional extras are not included.
Can I get a payment plan, or are full deposits required upfront?
A deposit secures your dates, and the balance is due closer to your travel date. Ask us about options when you book.
Kashrut & Dietary
What if I have dietary restrictions beyond kashrut?
Just let us know when you book: allergies, vegan, gluten-free. We coordinate with all our hotels and restaurants.
Atmosphere & Who We're For
What kind of atmosphere should I expect?
Warm, family-focused, with an Orthodox Jewish framework. Our guests share values and the experience reflects that.
Is Goren Tours only for Orthodox Jews, or can anyone book?
We specialize in Orthodox-friendly experiences, but anyone who respects this environment is welcome.
What's the vibe of a typical day?
A mix of meaningful activities: hikes, heritage sites, family meals, with built-in time to breathe. Shabbat is observed fully.
Are children of all ages welcome?
Absolutely. We design trips for all ages, from babies to grandparents. Tell us your family composition and we'll tailor accordingly.
Cancellation & Changes
What if I need to change my dates or group size?
Reach out as early as possible and we'll do our best to accommodate. Most changes are easy with enough notice.
Passover & Holiday Trips
What is the difference between the hotels in the Galilee and the hotels in the center?
In the Galilee you get a full Meira Goren Boutique Travel program: mehadrin kashrut, a rabbi who accompanies the group, talks, organized activities for children and professionally guided trips (in private vehicles). In the center you enjoy a vacation at a luxury hotel by the sea, kosher for Pesach under the local Rabbanut, at your own pace.
What is the level of kashrut?
At Hagoshrim and Pastoral Kfar Blum: kosher for Pesach, mehadrin. At the Carlton Tel Aviv and The Ritz-Carlton Herzliya: kosher for Pesach under the supervision of the local Rabbanut. No kitniyot at any of the hotels (in the Galilee shruya matzah is served too).
We have food allergies or sensitivities. Can you accommodate them?
Yes. Tell us when you book, and we will arrange it with the hotel in advance.
Is the Seder private?
Each family holds the Seder at its own family table: in a private room, or in the dining room alongside other families.
Are there minyanim?
Yes. Minyanim on all the days of Yom Tov and on Chol HaMoed.
Is there a rabbi at the hotel?
At Hagoshrim and Pastoral Kfar Blum a rabbi accompanies the group throughout the holiday and gives talks and shiurim. At the hotels in the center there is no rabbi on our behalf.
We are from abroad and keep the second day of Yom Tov. Does that work?
Absolutely. We take care of everything you need, so you can celebrate the holiday in full.
What is there for children?
In the Galilee children have activities and programs during the day, by age group, as part of our program. The Carlton Tel Aviv also has activities for children, run by the hotel.
And for adults?
In the Galilee there are talks and shiurim suited to a religious audience, and professionally guided trips (in private vehicles) on Chol HaMoed in Hebrew and English. The trips are included in the price.
Do we have to come for the whole holiday?
Not at all. You can come for the whole holiday (21 to 28 April), the first days of Yom Tov (21 to 25) or the last days (25 to 28). Would a different number of nights suit you? Write to us, and we will make every effort to fit the holiday to your dates.
What is included in the price?
In the Galilee: full board throughout your stay, trips, shiurim and activities for children and the whole family. On Chol HaMoed you can also choose half board. At the hotels in the center what is included depends on the booking, and we will spell it out in the quote.
We are a large family. Can we have adjoining rooms or an accessible room?
Yes, subject to availability at the hotel. It is best to mention it in your first message.
How do we pay?
10% by bank transfer to confirm the booking. The balance is paid in installments until April, by credit card or bank transfer.
When do Passover programs fill up?
Early. Six months ahead, a large share of the hotels is already sold, so book as early as you can.
What makes Goren Tours' Passover programs special?
Everything is designed for the Orthodox community, from the seders to Shabbat to daily programming. Families return year after year.
Do you offer other holiday programs besides Passover?
Yes: Sukkot, Shavuot, bar/bat mitzvahs, and more. Ask us about the holiday you have in mind.
Activities & Experiences
What kind of activities are included?
Guided tours, hikes, heritage sites, cultural experiences, and family activities, tailored to your group's interests and ages.
Is the pace very active, or can we relax too?
Both. We build in activity and downtime. If you prefer a slower pace, just tell us and we'll adjust.
Can activities be customized for our family's interests?
That's exactly what we do. Every itinerary is built around your family's interests, ages, and pace.
Logistics & Travel
Do you help with flights, or just the in-country experience?
We handle everything in-country. For flights, book independently or ask us for recommendations. Airport pickup can be arranged.
What if someone in our group has mobility challenges or accessibility needs?
Let us know upfront and we'll design an itinerary that works for everyone in your group.
Communication & Support
How do I stay in touch with Goren Tours before and during my trip?
Reach us by WhatsApp, phone, or email. Before and during the trip, we're always available.
What if I have questions after booking but before I depart?
Reach out anytime: WhatsApp, phone, or email. We have your details ready and will answer anything.
Is there a group WhatsApp chat during the trip?
Sometimes, depending on the group. Ask us when you book and we'll coordinate if it works for everyone.
Special Events & Custom Programs
Can Goren Tours help organize a bar or bat mitzvah in Israel?
Yes: ceremony, celebration, meals, and meaningful experiences all organized. A beautiful way to mark the milestone.
Do you organize corporate retreats or group events?
Yes. We work with all types of groups. Share your vision and we'll build something around it.
Before You Book
How do I know if Goren Tours is right for my family?
Best way is to talk to us. We'll be honest about whether we're the right match for your family.
What do past guests say about Goren Tours?
That the personal attention, warmth, and quality of experience are what bring them back, year after year.
Still have questions? Let's talk.
Reach out. Meira reads every message personally. Please allow us 2 working days to get back to you.
- meira@gorentours.co.il
- Meira: +972 52 233 3970
- Naama: +972 52 543 3063
